Returns

AYO’S RETURNS POLICY?

We kindly remind you that if for any reason you are not satisfied with the products purchased on our website, you may request a free return within 48 hours from delivery of the items.

Refund policy:

You can return any AYO item (including sale items) for a full refund, within 48 hrs. of receiving your original order.
All goods will be inspected on return and are the responsibility of the customer until they reach AYO, so ensure it's packed properly.
Returned items should be sent in their original condition and packaging including tags.

Shipping methods and costs:

Shipping rates vary based upon shipment destination and your rate will be automatically calculated at checkout.
Estimated delivery times are to be used only as a reference and will commence from the shipping date.
Only if a return is requested due to a fault in manufacturing, AYO is liable to pay the shipping expenses.